Interco Tire Corporation Receiving & Inspection Policy

To ensure accurate and timely resolution of any delivery concerns, customers are required to adhere to the following receiving and inspection guidelines:

1. Mandatory Inspection Period – 48 Hours

Upon delivery, the customer must inspect all tires within 48 hours. This inspection should confirm:

• Correct size, model, and quantity

• Any visible shipping or handling damage

• Any discrepancies between the order and the delivered product

2. Reporting Requirements

• Any shipping-related issue must be reported to Interco in writing within 48 hours of the carrier’s recorded delivery time.
• Claims submitted after this period will be considered untimely and will not qualify for freight claims, returns, or replacements.

3. Post-Inspection Window Limitations

• After the 48-hour inspection window has expired, no returns or exchanges will be accepted for shipping, handling, or delivery issues.
• Only issues determined to be a legitimate warranty concern under Interco’s standard warranty policy will be reviewed beyond this timeframe.

4. Condition of Goods for Claims

For any claim to be eligible:

• Tires must remain unmounted and unused, and
• Must be presented in the condition received at delivery.

5. Warranty Exceptions & Terms

Manufacturing defects are covered under Interco’s standard warranty policy; however, warranty terms vary by product category:

• Light Truck Tires (DOT): Covered for 5 years from the date of manufacture against defects in workmanship or materials.
• ATV/UTV Tires: Covered for 2 years from the date of manufacture against defects in workmanship or materials.
• Blemished Tires (Blem List): Covered for 1 year from the date of purchase against defects.
• Competition/Sticky Tires: No manufacturer’s warranty is provided due to the intended high-impact, extreme-use nature of these products.

For more infromation please contact Interco Tire Corporation.

Updated 12-2-2025